Cancellation Policy

We operate a 36 hour cancellation policy. If you cancel at least 36 hours before your appontment your £10 non- refundable deposit can be used to secure your next appointment. To pay this please ring the salon or call in. If you are having a colouring service, you can pay this at your patch test appointment. There is an option for booking patch tests online under the booking tab, alternatively you can call the salon 01244 320 939.


We completely understand that situations can arrise last minute, if this happens please call us we are completely sympathetic to these situations.

We are a group of three self employed hairdressers. In an effort to protect our small businesses we regrettably have to take these messurements.

Thank you for your support and understanding.

Patch Test

Patch tests are a legal requirement under section 3 of the health and safety at work act. You can become illergic to dyes at any point. We carry out a patch and strand test on new customers at least 48 hours prior to their appointment. (Please call the salon to book this, or use the patch test option under the bookings tab). Regular clients are tested in line with our individual insurance policys. This has to be carried out to cover ourselves and to safe guard clients.

 

01244 320 939

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